ST Engineering Annual Report 2020

CORPORATE OVERVI EW PERFORMANCE REVI EW SUSTAINABI L ITY CORPORATE GOVERNANCE F INANCIAL REPORT our full capabilities to develop MR applications. Our suite of solutions and hardware includes MR guided workflow for training, operations and inspections; Microsoft Remote Assist; portable MR team based simulation training, holographic design visualisers and other customised applications. We have also partnered PTC Inc., a global software solutions company listed on the NASDAQ, to scale up AR/MR in the region. In 2021, we will see the continued delivery of the three-door double- deck city buses. In addition to trialling electric bus operations, we also expect to support Singapore's Land Transport Authority in testing the conversion of mid-life diesel buses to all-electric systems. One of the key challenges during COVID-19 was managing the disruptions in production and supply chains, particularly when suppliers are based overseas. To mitigate future disruptions, we will put in place proactive measures to identify alternative sources, suppliers and materials as well as establish a strong local supplier base. We will continue on our digital transformation journey to improve operational efficiency and optimise resource allocation in our production lines and MRO services. The use of technology, such as AR and robotics in our processes has helped us increase productivity and achieve better and more consistent quality. Our customers also benefited from the use of real-time data monitoring for more accurate predictive maintenance, as well as improved fleet availability due to faster turnaround time for depot repairs. We continue our digital transformation journey to increase productivity and achieve higher quality standards 55 ANNUAL REPORT 2 0 20 /