ST Engineering Sustainability Report 2020

CORPORATE OVERVI EW PERFORMANCE REVI EW SUSTAINABI L ITY CORPORATE GOVERNANCE F INANCIAL REPORT What We Did In 2020 • Delivered $6.7b in economic contributions despite challenging business conditions. • Continued operations as an essential service provider across our global geographies, providing work for local companies in our supply chain, and delivering to our customers • Supported our communities to cope with COVID-19. • Continued to promote volunteerism and build a “doing good, while doing well” culture. What We Will Do In 2021 • Continue to deliver economic impact and provide good jobs to our communities. • Refresh business strategy with sustainability as a focus and reorganise for growth. • Continue to promote volunteerism. • Leverage engineering capabilities and technological expertise to support our communities. HowWe Manage It Our Strategic Planning community reviews the Group’s strategy in light of global trends and developments. Our operations and support function teams focus on operational excellence to ensure that we continue to add value for our stakeholders and positively impact our communities. Corporate community contributions are coordinated by the Corporate Social Responsibility Committee. We reference the LBG framework to help us effectively measure, report and communicate our corporate community investments and philanthropy efforts. • Launched a Vendor Relationship online platform for strategic vendors supporting our Singapore operations. • Started tracking quality, environmental, and occupational health & safety management systems of strategic vendors. • 100% of strategic vendors to endorse our Vendor Code of Conduct • 100% inclusion of environmental screening for all new vendors supporting Singapore operations. Our procurement community champions the effective management of our vendors to align business behaviours, drive greater efficiencies, streamline processes and enable greater resiliency. We work with our vendors to embed our principles of responsible procurement. • Launched our Global Leadership Development Programme. • Enhanced learning via digital delivery. • Positioned our employees for the future of work through workforce transformation programmes including reskilling and upskilling initiatives. • Continue to expand and deepen the global footprint of our people practices. • Strengthen our learning and development framework to accelerate workforce digitalisation and deepen our engineering and technology capabilities. Our people and culture strategy seeks to enhance our capability and capacity for growth, build a passionate and engaged workforce, and position us at the forefront of people practices. This proposition is realised through talent attraction and management, career development, diversity and inclusion, reward system, work-life integration and harmonious union relations. • Introduced a safety e-learning module during employee induction to enhance safety culture. • Reviewed work capacity and options for a more effective Return-to-Work journey for relevant employees. • Review and align our safety performance indicators with best practices. • Continue to focus on staff wellness and ensure compliance with relevant statutory and regulatory requirements. Workplace safety and health efforts are coordinated by the Total Workplace Safety & Health Committee. All material business units in Singapore are certified to OHSAS 18001 Occupational Health and Safety Management Standards. Our global operations abide by relevant workplace safety regulations and requirements. • Improved customer satisfaction through the implementation of best practices among quality assurance professionals. • Implemented initiatives such as e-learning modules on quality behaviours. • Launch additional e-learning modules to further enhance quality and system safety. • Further network and share practices across our community of quality assurance professionals globally. Quality efforts are coordinated by the Quality Committee. All material operations in Singapore are ISO 9001 certified. We design, manufacture and support our products in accordance with industry standards and meet all regulatory requirements. We actively work with our suppliers and collaborators to ensure the quality of bought-in parts and services, and regularly seek feedback. 87 ANNUAL REPORT 2 0 20 /