ST Engineering Sustainability Report 2020

Social: Quality Products & Services In 2020, the Quality Committee continued to harmonise and improve our framework to ensure that we meet our customers’ expectations and adhere to applicable regulations and international standards. We developed and launched various e-learning modules to promote the right behaviours in our quality assurance professionals. In the area of product safety, we continued to support system safety developments and promoted sharing across various initiatives and projects. This included developing Singapore standards for autonomous vehicles and conducting safety courses for all technical employees on system safety principles. In 2020, over 300 employees in engineering and technical roles were trained in system safety. We convened the second ST Engineering Quality Seminar virtually, focusing on customer value creation and system safety involving over 200 participants from engineering and technical roles. We are committed to timely delivery, responsive support and high standards in safety and quality to our customers. We meet regulatory standards and satisfy our customers’ requirements. The majority of our Singapore operations are ISO 9001 certified and all operations abide by the requirements of their industry regulatory bodies. Ensuring consistently high quality products and services is a pivotal part of our work. SUSTAINABILITY / ST ENG I NEER I NG 90