A cutting-edge solution designed to transform the way conversations and documentation are handled, Merlin automates repetitive tasks and reduces human error by leveraging advanced Automatic Speech Recognition (ASR) and AI, significantly reducing administrative workload.
With its seamless real-time speech-to-text capabilities, Merlin effortlessly delivers precise and comprehensive documentation. Additionally, Merlin employs advanced AI analysis to generate valuable insights, enhancing data-driven decision-making.
By offloading routine tasks to Merlin, users are empowered to focus on the more critical aspects of their roles, resulting in improved operational efficiency and better outcomes with data-driven insights.
Explore how our AI agents enhance frontline operations by turning real-time conversations into instant, actionable insights. Built with advanced speech recognition and machine learning, they transcribe, summarise and analyse emergency calls – even understanding Singlish and local accents.
Hear from Tay Xian Jie, Senior Principal Engineer, DeepBrain, Digital Systems, on how our AI improves situational awareness, accelerates decision-making, and helps emergency teams protect lives when every detail counts.
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