Doctor-on-Call Solution | ST Engineering

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Enhancing communications mobility and accessibility

Powered by MobaEX, an integrated platform for unified communications, the Doctor-on-Call Solution is a highly resilient communications system that uses fixed mobile integration (FMI) to enable medical staff to take work calls and pages anytime, anywhere on their mobile phones, enhancing operational efficiency and patient service.

It seamlessly integrates at least 8 sub-systems, including:

Mobile infrastructure and networks
Call management (voice, data and video)
Interactive voice response
Alarms notification
Patient enquiry
Contact centre CRM
Workflow management systems

Key Features

End-to-End Customised Solution

Integrates various sub-systems into one simple interface for easy communications, from CRMs to patient treatment and workflow management systems.

Highly Resilient

Dual-layer protection from PABX and mobile networks for enhanced reliability and security.

Multi-Channel Access

Accessible through app, web, phone, and SMS.

Secure Private Network

Enables faster collaboration across voice, data, and video communications channels.

Automatic Call Distribution

Disaster calls are instantly escalated to multiple staff members to ensure robust response to emergencies.

24/7 Support

Around-the-clock access to skilled professionals.

Sales and Enquiries

ST Engineering Infa Systems Ltd.

17/F, 169 Electric Road, North Point, Hong Kong